FAQ
Refund Policy
Thank you for shopping with Elevate Your Look! We take pride in curating great accessories from international suppliers to elevate your style. Please read our refund policy carefully before making a purchase.
Refund Eligibility
We do not accept refunds or returns unless the item is:
- Damaged If your item arrives visibly damaged.
- Faulty: If the item has a manufacturing defect that makes it unusable.
To qualify for a refund, please ensure the following:
1. You notify us within **7 days** of receiving your item.
2. You provide clear photos of the damage or fault as evidence.
How to Request a Refund
1. Email us at info@elevateyourlook.com with your order number and evidence of the issue.
2. Our team will review your request and respond within 2-3 business days.
3. If approved, we will process your refund to your original payment method within 5-7 business days.
Non-Refundable Conditions
We cannot offer refunds or returns for:
- Change of mind after purchase.
- Incorrect sizing or preferences (please review product details carefully).
- Delays caused by shipping or customs (we work with trusted partners but cannot control these factors).
Shipping Costs
Customers are responsible for any shipping costs incurred when returning faulty or damaged items.
We appreciate your understanding of our policy and our efforts to bring you unique, quality accessories. If you have any questions, feel free to contact us at info@elevateyourlook.com
Thank you for shopping with Elevate Your Look! We take pride in curating great accessories from international suppliers to elevate your style. Please read our refund policy carefully before making a purchase.
Refund Eligibility
We do not accept refunds or returns unless the item is:
- Damaged If your item arrives visibly damaged.
- Faulty: If the item has a manufacturing defect that makes it unusable.
To qualify for a refund, please ensure the following:
1. You notify us within **7 days** of receiving your item.
2. You provide clear photos of the damage or fault as evidence.
How to Request a Refund
1. Email us at info@elevateyourlook.com with your order number and evidence of the issue.
2. Our team will review your request and respond within 2-3 business days.
3. If approved, we will process your refund to your original payment method within 5-7 business days.
Non-Refundable Conditions
We cannot offer refunds or returns for:
- Change of mind after purchase.
- Incorrect sizing or preferences (please review product details carefully).
- Delays caused by shipping or customs (we work with trusted partners but cannot control these factors).
Shipping Costs
Customers are responsible for any shipping costs incurred when returning faulty or damaged items.
We appreciate your understanding of our policy and our efforts to bring you unique, quality accessories. If you have any questions, feel free to contact us at info@elevateyourlook.com